Indicative Malaysia pricing

Starter packages by workload.

These are buyer-friendly starting prices in MYR for Malaysian sales conversations. Final quotes should still follow country availability, number type, usage direction, AI quality, retention, and human-agent scope.

PBX Launch

RM 399/mo

For SMEs replacing basic phone lines with hosted PBX controls.

1 business number
IVR, queues, forwarding, transfer
Call recording and call-detail reports
From RM 0.18/min local usage
Build this plan

Growth Voice OS

RM 2,800/mo

For multi-branch teams mixing AI, PBX routing, and reports.

Up to 10 numbers across approved markets
AI + PBX + staff routing
Advanced reporting and recording review
Launch support and route design
Build this plan

Managed Desk

RM 3,500/mo + seats

For companies that need trained human agents attached to workflows.

From RM 1,750 per managed agent seat
Approved scripts and escalation rules
QA through recordings and outcomes
Regional hours and language planning
Build this plan
Suggested buying pathHybrid launch package

Final pricing depends on country availability, number type, call direction, voice model, retention rules, and human-agent scope.

Commercial model

Show the buyer how calls move before quoting the stack.

Model a launch as handled conversations across AI, PBX routing, and managed humans. The visual keeps the proposal easy for executives to understand without exposing the infrastructure underneath.

Sample workload mixAI + PBX + human capacity
AI resolves repeatable callsPBX routes exceptionsHumans handle judgment calls

How pricing is shaped

Quote by the workload, not by a generic seat bundle.

Countries and number inventory
Inbound and outbound minutes
AI model, voice, latency, and accuracy tier
Prebuilt agent or bring-your-own-bot workflow
Human agent seats, languages, hours, and supervision level
Recording, reporting, compliance, and retention requirements

Next step

Bring one call problem. Virturing will map the AI, human, and number path.